A New Platform

We are building a new and more flexible technology platform for JSTOR. We are incredibly excited about this as it will give JSTOR and our partners the flexibility we need to continue to innovate and to remain one of the most highly used and valued online resources for research and teaching. You can follow new platform developments on the JSTOR LibGuides site at guides.jstor.org/blog.

Last update: June 16, 2016

Work Completed Prior to May 2016

COUNTER 4 Reporting - The following issues were discovered in January 2016 and fixed in February:

  • Blank reports were being delivered with a “No report data available” message within them. This was caused by a delay in the delivery of the requested report. This has been fixed
  • Year-to-date usage reports scheduled to run on January 1st, 2016 showed no usage. JSTOR fixed this issue, re-ran the reports and sent new versions to affected libraries.

As a reminder, JSTOR COUNTER 4 reports may be accessed via https://www.jstor.org/analytics/ with your JSTOR admin log-in. If you have any questions or need assistance, please feel free to contact us at support@jstor.org.

Shibboleth Updates:

As a part of our overall platform transition, we are excited to announce that JSTOR moved from a SAML 1.0 to SAML 2.0 in the month of October. 
To facilitate this transition, were required to rollout a new SP:
Support of the former SP was discontinued on October 30, 2015. 

Usage Statistics:

2015 COUNTER 4 reports are available at https://www.jstor.org/analytics/. However, COUNTER 3 reports for 2014 are now available only upon request from JSTOR Support. Reports for 2013 and previous years are no longer available. 

Saved and Tracked Citations:
The existing Save Citation feature has been replaced with new citation export and sharing options. Previously saved citations are no longer be accessible via a MyJSTOR account and the Saved Citations page has been removed. If you did not export previously saved citations and need them, please contact JSTOR Support. Until the end of 2015, the support team can email your previously saved citations to you, upon request.
The new and improved citation management options include preformatted citations in multiple styles (MLA, APA, and Chicago), exporting of citations in formats compatible with common citation management software, and social sharing options that enable both emailing and sharing of article links via social channels. 
The Track Citations feature has been removed.

Saved Searches & Search Alerts:

The Saved Search feature and alerts are no longer available.

Display of journal content:

New journal landing and table of contents pages for all titles, including improved journal URLs (previous URLs redirect automatically) and new display of journal title histories, which shows prior and subsequent titles at part of each journal’s bibliographic information.


An improved books experience that mirrors the way journals are treated on the site (including a clear presentation of key user functions like capturing citations and downloading PDFs, and an improved online chapter viewing experience). A “Search within a Book” feature was introduced.

Linking-related changes:

Several linking features were removed for reconsideration. These include: most cited and cited by links, Current Issues linking, Google Scholar links, RSS journal issue feeds. These features may be introduced later after some re-thinking and testing with users to improve the approach.


A new search index and search code were released in 2014, and improvements to the speed of searching were released earlier in 2015. Searches are significantly faster and search relevance has been improved.

The display of search results were revised to include text snippets that show the context of search keywords in the text.

Email: Contact JSTOR User Support

(888) 388-3574 toll free in the United States
(734) 887-7001 local and international

Twitter: @JSTORSupport